About the role

As a Retention Strategist at OKTOBER, you play a key role in developing and executing Email & Retention Marketing strategies for Shopify scale-ups. You’ll work with channels like email, SMS, and direct mail, set up loyalty programs, and think strategically about how to design the most relevant customer journeys.

In this role, you’ll interact daily with the founders of the Shopify scale-ups in your portfolio. Together with a team of specialists, you’ll ensure deadlines are met and results are delivered. In short: a great mix of strategy, execution, and client interaction.

About us

Everyone in e-commerce knows the kind of energy that’s in the air during Q4. All channels are tightened up, the best partners are brought in, and major investments are made. We believe that you need that same energy year-round in order to win. As if it’s OKTOBER every month and you’re always ready for that time of the year.

Our specialty is Email & Retention Marketing for Shopify scale-ups. And we’ve reached a point where it’s hard to ignore us. In the coming years, we want to build on this position and become the leading e-commerce powerhouse in Europe.

Over jou

It’s important that you have a strong interest in e-commerce. In addition, you have at least 2 years of relevant work experience—for example, as an Email Marketer, Performance Marketer, or All-round Marketer at an agency or your own Shopify brand.

Responsiblities:

You are the main point of contact and ultimately responsible for a portfolio of 6–8 clients
You develop roadmaps aimed at increasing LTV for e-commerce brands
You work with copywriters, designers, and Klaviyo specialists to meet deadlines
You analyze purchasing behavior and performance data to roll out new initiatives for your clients

Succes Looks Like

Client trust your strategic direction and see you as the extension of their growth team
Campaigns and flows go live on time, with clear rationale behind every decision
You proactively bring ideas to the table that move the needle on LTV and retention
You help clients implement retention strategies and tooling beyond just email
You continuously improve how we work – from smarter briefs to better performance reviews

For you

A salary that matches your experience (€40–60K/year)
Work with the fastest-growing Shopify scale-ups
The opportunity to grow both financially and professionally
The option to work fully remote for up to 3 months per year
A great workspace on the Keizersgracht in Amsterdam
Budgets and support to help you get better at what you do

Interesting?

Let’s have a call to see if this could be a fit for you. Apply via the button below and we’ll get in touch with you as soon as possible.

Apply now